Cyberlepsy Media Home of  Anaphase Publishing, Zills on Fire™, and CyberScribe Author Services

Anaphase
Publishing

CyberScribe

Zills
on Fire CD

Mastering
Belly Dance
Rhythms DVD

Returns & Refunds Policy

Returns Policy on Music
CDs/DVDs

  1. Returns are accepted for UNOPENED or DEFECTIVE CDs/DVDs ONLY.
  2. DEFECTIVE CDs/DVDs will be REPLACED ONLY, at no charge, plus FREE shipping.
  3. As we cannot reverse charges on partial shipments of orders paid with PayPal, A REIMBURSEMENT CHECK will be sent for all UNOPENED CDs/DVDs, MINUS SHIPPING/HANDLING CHARGES (currently $2.50 per CD; $4.50 for overseas orders). There are NO exceptions.
  4. Refund checks will be mailed within 3–4 weeks of merchandise return.
  5. Please E-mail Customer Support at support@cyberlepsy.com for return authorization BEFORE returning CDs/DVDs.
  6. CDs/DVDs returned without authorization are ineligible for refunds or replacements. Unauthorized returns occur at your own risk.

Returns Policy on Books
-

  1. Books shipped post-paid within 7 days of payment.
  2. Returns accepted up to 30 days after sale, for books in resalable, undamaged condition.
  3. As we cannot reverse charges on partial shipments of orders paid with PayPal, A REIMBURSEMENT CHECK will be sent for all resalable merchandise, MINUS SHIPPING/HANDLING CHARGES (currently $2.50 per book; $4.50 for overseas orders). There are NO exceptions.
  4. Refund checks will be mailed within 3–4 weeks of merchandise return.
  5. Please E-mail Customer Support at support@cyberlepsy.com for return authorization BEFORE returning books.
  6. Books returned without authorization are ineligible for refunds or replacements. Unauthorized returns occur at your own risk.